Purpose: To assess Apple’s Siri voice-controlled assistant on IPhones to see how we could improve upon it’s user experience and functionality.

My Role: User Researcher

Method: Using the contextual inquiry research method, we observed several participants using Apple’s Siri functionality in several locations.

Recommendations to improve Siri: There should be Speech calibration to make it personal (tone, speech pattern, and voice recognition). This is need for a background filter. There should be Dual language settings (bilingual). Add verbal activation to make it truly hands-free.

View full presentation: Siri


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